60-Day Hair Recovery Guarantee
If you’re not satisfied with your experience, contact our support team within 60 days for assistance.
Shipping Policy
Thank you for shopping with Virixa Labs.
Order Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.
During periods of high demand, processing times may be slightly delayed. If there is a significant delay in shipping your order, we will contact you via email.
Shipping Times
Estimated delivery times vary depending on your location:
United States: 5–10 business days
Europe: 5–10 business days
International: 7–15 business days
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.
Shipment Confirmation & Tracking
You will receive a shipment confirmation email once your order has shipped, including your tracking number(s).
Tracking information will be active within 24–48 hours.
Customs, Duties & Taxes
Virixa Labs is not responsible for any customs duties, taxes, or import fees that may apply to your order. These charges are the responsibility of the customer.
Customs processing times may vary depending on your country.
Shipping Delays
We are not responsible for delays caused by shipping carriers, customs clearance, or other external factors beyond our control.
Once your order has been shipped, responsibility for delivery lies with the carrier.
Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error, please contact us immediately at:
1234zead.hallaq@gmail.com
Lost or Stolen Packages
Virixa Labs is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
If your tracking shows that your package was delivered but you have not received it, please contact the shipping carrier directly.
Contact
If you have any questions about shipping, please contact us at:
1234zead.hallaq@gmail.com